Cookie Policy
This Cookie Policy explains how DisplayNote Technologies Limited trading as DropDeploy ("DropDeploy", "we", "us", "our") uses cookies and similar technologies on DropDeploy services.
This policy should be read together with our Privacy Policy.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They can help websites work, improve security, remember settings, and in some cases measure usage or support other features.
Cookies may be:
- session cookies, which expire when you close your browser
- persistent cookies, which remain for a defined period unless deleted earlier
- first-party cookies, which are set by us
- third-party cookies, which are set by third parties
2. How DropDeploy currently uses cookies
DropDeploy uses cookies primarily for authentication, security and password-protected hosted sites.
Strictly necessary cookies
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
dd_session |
Keeps an authenticated user signed in to the DropDeploy web application. | First-party, persistent | Up to 30 days |
dd_auth_state |
Stores OAuth/OIDC state during sign-in to help prevent request forgery. | First-party, short-lived | Up to 10 minutes |
dd_auth_nonce |
Stores an OIDC nonce during sign-in to help prevent replay attacks. | First-party, short-lived | Up to 10 minutes |
dd_auth_{slug} |
Remembers successful password entry for a password-protected hosted site. | First-party, persistent | Up to 24 hours |
dd_pending_claim |
Preserves an anonymous site claim token across the sign-in redirect so the site can be moved to the user's account after authentication. | First-party, short-lived | Up to 10 minutes |
Analytics cookies
DropDeploy does not use a client-side analytics cookie for unique-visitor measurement on hosted sites. Hosted-site audience measurement is implemented server-side using an aggregate counting method. Because this does not place a unique-visitor identifier on the user's device, it is not listed here as an analytics cookie.
3. Consent
We will request consent before setting non-essential cookies or similar technologies where required by applicable law.
Strictly necessary cookies do not require consent in the same way because they are needed to provide core service functions such as secure login and access to password-protected content.
At the time of publication, the cookie profile consists of strictly necessary cookies unless additional optional technologies are later introduced.
4. Third-party cookies and related technologies
We do not embed third-party analytics or advertising cookies directly in the DropDeploy website or dashboard.
However, some third-party services may still receive browser requests or personal data when relevant features are used, including:
- Auth0 (Okta, Inc.) for authentication
- Stripe for billing and subscriptions
- our email delivery provider for transactional messages
These may not always involve third-party cookies on DropDeploy itself, but they may still involve personal data processing and should be covered by the Privacy Policy.
5. Cookie-less audience measurement
DropDeploy uses server-side audience measurement for hosted sites without writing any cookie or unique identifier to the visitor's device.
This measurement uses a probabilistic counting method (HyperLogLog) derived from truncated IP address ranges, generalized browser information, the site identifier, and the calendar day. The resulting data structure stores only an approximate count and cannot be reversed to identify individual visitors.
Daily approximations expire after 90 days. Cumulative approximate totals are retained for the lifetime of the site.
6. How to manage cookies
You can usually control cookies through your browser settings, including by deleting existing cookies or blocking future cookies. Please note that blocking strictly necessary cookies may prevent parts of DropDeploy from functioning correctly.
If we provide a cookie preferences tool, you can also use that tool to manage non-essential cookie choices.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. We will post the updated version on this page and update the date above.
8. Contact
If you have any questions about this Cookie Policy or our use of cookies, contact:
- DropDeploy Privacy
- [email protected]
- Unit 18 Innovation Centre, Queens Rd, Belfast, BT3 9DT